Venue

Funeral Service Consulting

Business Strategies and Consulting

Solutions to help your funeral home thrive in the new millennium

The difference between surviving and thriving as a funeral home

The funeral industry is rapidly changing. Social trends and customers' choices for final disposition is creating a disconnect between the funeral home provider and the client. Helping the consumer take the death event and connect to their own grieving experience requires new and revised business strategies. Our goal is to help your business meet the consumer's needs and make your operations more profitable and sustainable for the future.

Dr. David R. Penepent is currently an assistant professor and manages the Funeral Services Administration program at SUNY Canton. He received his bachelor's degree in Psychology for the University of Wisconsin - Oshkosh and his master's degree in Organizational Management from the University of Phoenix. In November of 2015 he received his Doctorate of Philosophy in Management from Walden University. David has written several articles that have been published in funeral industry publications.

Dr. Penepent is the owner and CEO of Advanced Funeral Service
Education Programs (AFSEP, LLC).

Increasing Customer Service

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Risk Management

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Succession Planning

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Funeral Home Compliance

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Funeral Service Litigation Consulting

Our team of professional consults with attorneys and funeral directors on litigation matters. We provide information on the best practices for standards in the funeral industry. The services that are provided are: